1. Use of Website

Please use our website responsibly. All images, product descriptions, logos, and branding displayed on this website are the property of RiyaFoods.

• You may not copy, reproduce, or use any content without prior written permission.
• You may not misuse the website or attempt to disrupt its functionality.

2. Product Information

We aim to ensure that all product information on our website is accurate and up to date. However:

• Product images are for representation purposes and may vary slightly.
• Natural products such as dry fruits, nuts, and snack mixes may have slight variations in size, color, or texture.
• Ingredient availability may occasionally cause minor product variations.

3. Pricing

Product prices are subject to change without prior notice.

If a price is displayed incorrectly due to a technical issue, RiyaFoods reserves the right to cancel the order and issue a full refund.

4. Shipping Policy

Shipping Time

• Orders are typically processed within 1–3 business days.
• Delivery usually takes 3–7 business days depending on location.

Shipping Charges

Shipping fees are calculated at checkout. Free shipping may be offered during promotional campaigns.

Tracking

A tracking link will be shared via SMS or email once your order has been dispatched.

Delays

RiyaFoods is not responsible for delivery delays caused by:

• Courier partner delays
• Weather conditions
• Incorrect or incomplete delivery addresses

However, our support team will assist customers in resolving delivery issues whenever possible.

5. Payment Policy

Accepted Payment Methods

• UPI
• Credit / Debit Cards
• Net Banking
• Digital Wallets
• Cash on Delivery (available in selected locations)

Payment Security

All payments are processed securely through trusted payment gateways. RiyaFoods does not store your card or payment details.

Failed Payments

• Please retry the payment after a few minutes.
• UPI payments usually have higher success rates.
• If the amount has been deducted but the order was not confirmed, please contact us for verification.

6. Order Acceptance

An order is confirmed only after successful payment verification.

RiyaFoods reserves the right to cancel orders in the following cases:

• Product is out of stock
• Payment verification fails
• Pricing errors occur
• Fraudulent or suspicious activity is detected

Any cancelled order will be fully refunded.

7. Cancellation Policy

• Orders can be cancelled only before they are shipped.
• Once the order is shipped, cancellation is no longer possible.
• Please refer to our Return Policy for post-delivery issues.

8. Liability

RiyaFoods is not responsible for:

• Incorrect storage of products after delivery
• Delays caused by courier partners
• Orders delayed due to incorrect shipping addresses
• Damage caused after successful delivery

9. Intellectual Property

All website content including images, text, branding, logos, and designs are the intellectual property of RiyaFoods. Unauthorized copying, distribution, or reproduction is strictly prohibited.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact our support team.

Contact Support