Your order is usually processed within 24–48 hours.
Once shipped, delivery typically takes 3–6 business days depending on your location and the courier service.

We will keep you updated at every step — from dispatch to delivery.

Yes.
Once your order is dispatched, you will receive a tracking link via WhatsApp, SMS, or email so you can track your delivery in real time.

Yes, but only within Ahmedabad.
For urgent or special occasions, we offer Express / Same-Day Delivery in select Ahmedabad areas.
You can request it via WhatsApp at +91 92745-57034.

We support all major and convenient payment methods, including:

• UPI (PhonePe, Google Pay, Paytm, BHIM, etc.)

• Debit & Credit Cards

• Net Banking

• Wallets

• Cash on Delivery

You can choose your preferred method at checkout.

Absolutely — your payments are 100% secure.
All transactions on RiyaFoods are processed through trusted and encrypted payment gateways that follow industry-standard security protocols.
For your safety, we never store your card or sensitive payment information.

Payments may fail due to:

• Incorrect UPI PIN or card details

• Low account balance

• Bank or gateway downtime

• Expired card

• Daily transaction limits

• Network connectivity issues

If this happens, simply try again or choose a different payment method.
You can always reach us on WhatsApp: +91 92745-57034 for quick help.

We follow the guidelines mentioned in our official
Return & Refund Policy available in the website menu.
Please refer to that page for complete details on eligibility, timelines, and conditions.

Yes — replacements are available according to our
Return & Refund Policy, provided the product is unopened, in its original condition, and the request is made within the specified timeframe.

Refunds are usually processed within 3–7 business days after the returned product is received and verified.
Once approved, the refund will be issued to your original payment method and you will receive a confirmation notification.